Merging Patient Charts
Optimize the current time consuming process of merging duplicated patient charts.
Healthcare
UX Design
UI Design
Research
Client:
Modernizing Medicine
Role:
UX Designer
Date:
2024
Duration:
6 months
Same patient, multiple clinical charts.
The Challenge
Clinical practices face hundreds of duplicated patient charts, which impacts patient care and staff workload. The objective is to create an efficient way for IT staff to merge duplicate patient charts.
Research
Interviews, Feedback sessions, Affinity Mapping, Quantitative Data.
Previous Workflow
The current patient chart merge process is time-consuming and error-prone, requiring manual review and file management that can take hours. The multi-step procedure introduces significant risks of data entry mistakes and information loss.
Front Desk Staff Searches Patient
Multiple Patient Charts Found
Alert IT Department
IT Searches for Duplicate Charts
IT Reviews Multiple Charts
Select Most Complete Chart
Compile Patient Info from Other Charts
Download Patient Info as PDF
Download Additional Patient Attachments
Upload PDFs and Attachments to Chosen Chart
Manually Update Demographic Information
Archive Duplicate Charts
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